HELPLINE ADVOCATES

Purpose:

Helpline Advocates will be trained to provide advocacy, crisis intervention, information, and referrals to the Auraria campus community, regarding issues of relationship violence, sexual assault, and stalking. Helpline Advocates will be provided with an on-call cell phone, which they will carry with them and answer 24/7 during shifts. We serve CU Denver, Anschutz, CCD, and MSU Denver communities.

Requirements:

  • Successfully complete 32 hour mandatory training.

  • Advocates are expected to take the 24/7 helpline cell phone for a 2.5 day shift twice a month.

  • Attend mandatory monthly one hour advocate meetings.

  • One year commitment to the program.

  • Must agree to a background check.

  • Must be at least 18 years of age.

  • Must have an open and non-judgmental attitude, with a demonstrated commitment to diversity.

  • Adhere to strict policy of confidentiality.

  • Must share program philosophy and remain in good standing with the program.

  • Closure on any issues/victimization with sexual assault, relationship violence, or stalking.

Duties:

  • Answer Helpline (provided cell phone) and provide advocacy and crisis intervention to callers.

  • Provide education and information on the dynamics of relationship violence, sexual assault, and stalking.

  • Assess immediate survivor or concerned person’s needs and provide referrals.

  • Provide information about judicial, legal, medical, law enforcement, counseling, and academic services.

  • Complete necessary paperwork documenting services rendered and activities performed.

  • Assist with awareness, education, and prevention projects as needed.

  • Receive regular ongoing supervision and training individually and/or in a group setting.

  • Represent the PCA in a positive and professional manner.

Reports To:

Assistant Director of Advocacy Services

Benefits:

Advocates become state certified victim advocates for free. They are provided with in-depth and ongoing training in dynamics of victimization and gain direct experience in providing support and advocacy to people in need. Advocates develop skills in crisis intervention, learn about the criminal justice system, and enhance campus responsiveness to victims of interpersonal violence. Advocates earn a certificate upon completion of the 36 hour training. Advocates become a part of a rad community!

Training Dates:

Trainings occur twice a year, once in fall semester, and once in the spring semester. These are subject to change.

The next helpline training will occur June 23rd through 27th, 2025 from 8am - 5pm.

If this does not work for you, the fall helpline training will occur on nights and weekends at the end of August 2025.

Note: this is a 36 hour training, ALL training dates are required.

For any questions or to be considered for a position on our advocacy team, please send in your completed application, and resume to Harriet McTigue, PCA Assistant Director of Advocacy Services: harriet.mctigue@ucdenver.edu.